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Mikael Eriksson Björling

Things that matters! About digital transformation, design, culture and lifestyle in the Networked Society

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Shopping

A new kind of shopping trip – how the virtual and real are blending

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In my last post over the holiday season, I examined the increased usage of convenient and fast digital services and consumption experiences, and how that somewhat paradoxically also drives more analog – and often passionate – experience of crafting things physically, which is encouraged and reinforced by online communities for nearly any topic you can imagine.

But this dichotomy will not last. As we interact with more and more things and spaces around us, the digital and physical will merge, and this will, in the end, eliminate our thinking in terms of digital and physical, virtual and real.

These worlds are already blending in our experience of shopping, and retailers are looking hard for the best ingredients to perfect this recipe.

One interesting blend of digital and physical shopping is what Rebecca Minkoff the fashion brand does in their flagship stores in New York and Los Angeles. They try to bring the best of the digital into the store experience. You can browse collections, discover products, and select the size of items that are sent to the fitting room for trying on. In the fitting room, you can adjust the lighting to simulate different situations. Should it be nightclub light or full sunlight? The RFID tags on every item in the store makes them pop up in the magic mirror with suggestions for accessories.

Read more about his at the Networked Society blog >>>

On Singles Day, China – and the world – shops till it drops

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Yesterday was November 11th, for many an ordinary day in an ordinary week. For example, a couple of days ago I ordered a pair of new headphones from a Swedish online store. Certainly not a purchase I make every day, but an ordinary one all the same.

But yesterday, I received an ad from the same company – 25 percent off everything in the store 11/11 because it’s “Singles Day.” Singles Day is China’s – and in fact, the world’s – largest online shopping event (apparently now also present in Sweden). And in that sense, it was very much NOT an ordinary day.

This major Chinese shopping day is now “beating” the big U.S. shopping days we hear about all the time – Black Friday (this year November 27th, always the day after the United States’ Thanksgiving Day) and Cyber Monday (November 30th, the Monday after Thanksgiving Day). Last year Singles Day generated $9.34 billion online sales in a single day, compared to Cyber Monday’s and Black Friday’s combined sales of $4.15 billion.

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These massive November shopping events also mark the start of the shopping season that culminates in the celebration of Christmas, Hanukkah and other end-of-year cultural celebrations worldwide. Check out the rest of the post at the Networked Society blog >>

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